Terms of service

Welcome to Performance Nutrition. By accessing or using our website, products, and services, you agree to comply with and be bound by the following Terms of Service. These terms govern your use of our website and all purchases made through our platform.

If you do not agree with any part of these terms, please do not use our website or services.

Website Usage

By using our website, you confirm that:

  • You are at least 18 years old or using the website under parental supervision
  • You will provide accurate and complete information when placing orders
  • You will not use the website for any illegal or unauthorized purpose
  • You will not attempt to damage, hack, or disrupt our website or services

We reserve the right to refuse service to anyone for violating these terms.

Product Information

At Performance Nutrition, we aim to provide accurate product descriptions, pricing, and availability. However:

  • Product images are for illustration purposes only
  • Actual packaging may vary
  • We do not guarantee that all product descriptions are error-free
  • Product availability may change without notice

We reserve the right to modify or discontinue products at any time.

Health Disclaimer

Our supplements and nutrition products are not intended to diagnose, treat, cure, or prevent any disease.

Before using any supplement:

  • Consult your doctor or healthcare professional
  • Follow recommended dosage instructions
  • Keep products out of reach of children

Performance Nutrition is not responsible for misuse of products or allergic reactions caused by ingredients.

Orders & Payments

When placing an order:

  • You agree that all billing information provided is accurate
  • Payments must be completed before order processing
  • We reserve the right to cancel suspicious or fraudulent orders
  • Prices may change without prior notice

Accepted payment methods may include credit/debit cards, online payments, and other available payment gateways.

Shipping & Delivery

We strive to deliver orders on time; however:

  • Delivery timelines are estimates only
  • Delays may occur due to courier or external factors
  • Customers are responsible for providing accurate shipping details

Performance Nutrition is not liable for delays caused by incorrect address information or courier issues.

Returns & Refunds

Returns and refunds are subject to our Return & Refund Policy.

Products may only be eligible for return if:

  • They are unopened and unused
  • The request is made within the allowed return period
  • The product was damaged or incorrect upon delivery

Please review our Return & Refund Policy for complete details.

Intellectual Property

All content on this website, including:

  • Logos
  • Images
  • Product descriptions
  • Graphics
  • Website design
  • Text and branding

is the property of Performance Nutrition and protected under intellectual property laws.

Unauthorized use, reproduction, or copying is strictly prohibited.

User Accounts

If you create an account on our website:

  • You are responsible for maintaining account confidentiality
  • You are responsible for all activities under your account
  • We reserve the right to suspend or terminate accounts for suspicious activity

Limitation Of Liability

Performance Nutrition shall not be held responsible for:

  • Any indirect or incidental damages
  • Product misuse or overconsumption
  • Delays in shipping or service interruptions
  • Temporary website downtime or technical errors

Your use of our website and products is at your own risk.

Privacy Policy

Your personal information is handled according to our Privacy Policy. By using our services, you agree to the collection and use of information as described in our privacy practices.

Changes To Terms

Performance Nutrition reserves the right to update or modify these Terms of Service at any time without prior notice.

Customers are encouraged to review this page regularly for updates.

Termination Of Use

We reserve the right to terminate or suspend access to our website or services if any user violates these Terms of Service or engages in harmful activities.

Governing Law

These Terms of Service shall be governed and interpreted according to the applicable laws and regulations of the operating jurisdiction.

Contact Information

If you have any questions regarding these Terms of Service, feel free to contact us.

Contact Details

  • Email: supoort@bqnp.be
  • Phone: +32 (0)470 174049 or +32 (0)470 208387
  • Business Hours: Monday – Saturday | 10:00 AM – 7:00 PM